Worsening conditions in FS healthcare facilities – report

A new Ritshidze report has revealed the deteriorating state of health care in the Free State, with some patients even having to discontinue their HIV treatment.

The reasons for the disappearance are endless. Inadequate staff, filth, long wait times, messy filing systems, and patients being turned away due to a lack of transfer letters are just some of the challenges people face when looking for medical services within the province’s public health system.

“Ritshidze” – which means “Save Our Lives” in TshiVenda – was developed by people living with HIV and activists to hold the South African government and aid agencies accountable for improving the overall delivery of HIV services. fight against HIV and tuberculosis.

This report is the second edition which was launched yesterday at a community meeting in Bloemfontein.

Unable to meet needs

He said 79% of facilities again reported being understaffed and unable to meet the needs of public health care users this year.

“The number of vacancies at monitored sites nearly doubled from 26 to 50. And public healthcare users also reported a worse situation with only 16% believing there were enough staff, compared to 36% last year,” said Ndivhuwo Rambau, Ritshidze Project. Officer.

Focus on critical areas

Ritshidze monitoring takes place quarterly in over 400 clinics and community health centers across South Africa.

The Free State report, which covers 29 facilities, focuses on the following:

  • Recruitment
  • Waiting time
  • Conditions of infrastructures and clinics
  • art collection
  • Accessibility of health services for key populations
  • Stock-outs and drug shortages.

“Insufficient staff often means longer waiting times, causing people to arrive early and wait many hours. A total of 80% of public health care users thought waiting times were longer this year. They accused too few staff and staff members of working too slowly,” Rambau said.

Koketso*, a patient who shared her ordeal with Ritshidze, said she often waits all day without success.

“I arrive in the morning and wait all day. Finally, at 4 p.m., they will tell us to come back the next day. That’s why we skip appointments. It’s not acceptable to sit all day,” she said.

The report says that following a sharp increase in the number of vacancies reported in April and May, there has been a slight drop in the number of vacancies.

Staff shortages and transfer letters

“Key positions remain open, creating gaps in the ability to deliver quality services. Currently, 50 positions remain vacant in 10 establishments. The most common vacancies are professional nurses, security guards, pharmacist assistants and cleaners,” Rambau said.

Another key issue revealed is that people living with HIV are being denied antiretroviral (ARV) treatment because they do not have transfer letters.

“Transfer letters are not required in national membership guidelines, but 573 people in the Free State reported being denied access to services since we began collecting this data last October” , says the report.

The report also states: “This represents 16% of all public health users surveyed. But given that most respondents are unlikely to have attempted to transfer services, this continues to point to a much larger issue regarding communication and policies around transfer letters. There were also 645 reports of people being denied access to services because they lacked identification.

According to the report, treatment literacy levels have also declined since last year. Only 76% of people living with HIV understood that an undetectable viral load is good for their health, and only 57% understood that an undetectable viral load means you cannot transmit HIV. This low level of understanding correlates to the fact that only 78% of people living with HIV said a healthcare provider explained their viral load test result, up from 82% last year.

Bad infrastructure and dirt

According to Ritshidze’s observations, only 42% of monitored facilities are in good condition. This is a dramatic drop from 68% last year, and the Free State is the worst performer based on this indicator.

“The most commonly given reasons for what is in poor condition are:

  • No lights or lights not working in some areas of the facility (79% of sites)
  • Broken or cracked roof, walls or floor (57% of sites)
  • Old buildings to renovate (36% of sites) and;
  • Broken furniture (29% of sites)

When it comes to clinic cleanliness, Free State also fared poorly as only 36% of people said clinics were clean and more than a quarter disagreed.

“Sites monitored in the Free State are among the dirtiest compared to other provinces. In addition, the toilets are often in poor condition. 69% of Ritshidze observations still found toilets to be in poor condition, with wide variations between districts,” the report said.

Index Testing Issues

Another worrying factor is the implementation of index testing in the Free State.

“Indexed testing is a case-finding strategy where people living with HIV are asked to disclose their sexual partners so they can be targeted for HIV testing services. It’s always voluntary, but worryingly, 35% of respondents said they refused to give out the contacts. Worse still, only 42% of respondents were not asked about their partner’s risk of violence, despite national guidelines mandating this process,” the report said.

He further pointed out that one area that needs improvement is the state of filing systems. Filing systems and messy files were seen at 50% of sites monitored, up from just 35% last year, and 60% of public health users blamed file loss on long wait times. – Health-e News

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